Application and operator
These terms govern ShogunAI software, websites and related services provided by Select, Inc. (株式会社Select), corporate number 7050001049777, represented by Toru Tano, at 2-5-1 Azuma, Tsukuba-shi, Ibaraki 305-0031, Japan. Contact: info@shogunai.si. You must be at least 18 and legally able to contract, and have authority if acting for an organisation. Individually agreed terms prevail within their scope. The English version governs only to the extent permitted by applicable law; mandatory consumer protections remain unaffected.
Publication and existing contracts
Published October 20, 2026. These terms apply to all use of the service from that date; no paid contracts exist under a previous version. Material changes follow the amendment process below, with advance notice and, where required, consent. The previous draft remains linked below for reference. Accrued rights are not removed retroactively.
Access and licence
Subject to these terms and your plan, we grant a limited, non-exclusive right to use the service for your own or authorised organisational purposes. We retain all rights in the software and branding. Do not resell or share licences outside your entitlement, bypass limits or security, disrupt the service, or reverse engineer except where law expressly permits. You are responsible for compatible devices, lawful access, credentials and appropriate backups. Desktop use requires installation; the website is not a web version of the app. A Windows waitlist registration is not a purchase or a commitment to release on any date.
Trials, plans and third-party costs
The 7-day trial includes Pro features. A trial started at checkout becomes the selected paid plan when it ends unless you cancel before then, and that plan renews as described below. When a trial ends without a paid plan, capture stops and access to stored memory is locked; local data is not deleted and access returns once a plan is active. Paid features, eligibility, usage allowances, compatible systems and prices are those displayed for the selected offer. Some functions depend on external services, your own credentials or additional provider charges. Included AI use does not mean unlimited use. Promotional conditions are those shown with the offer. Future or preview features are not a basis for purchasing current services. One trial per person and per Mac; we may decline or end a trial where we reasonably suspect abuse. Background AI processing is subject to per-licence daily allowances; when an allowance is used up, that processing pauses until the next day.
Payments, renewal and cancellation
Subscriptions are billed monthly or annually in the currency and amount shown at checkout, including applicable taxes disclosed before payment. Stripe processes payments. Subscriptions renew automatically until cancelled. Annual renewal reminders are sent 30 days in advance; any additional mandatory notices remain applicable. Price changes apply prospectively after required notice, not retroactively to an already paid period. Cancel in Settings › Plan & billing or through the billing link in your receipt; contact support if access fails. Cancellation stops the next renewal and preserves access through the paid period. Except for the refund rights below or mandatory law, partial periods and renewal payments are not refundable.
Refunds and consumer rights
Request a full refund of your first payment within 14 days by emailing info@shogunai.si from your purchase address. This voluntary promise is additional to statutory withdrawal, conformity and other mandatory remedies, and does not replace or limit them. Starting to use the service alone does not waive a statutory withdrawal right; any legally required separate consent and acknowledgement must be obtained. If we materially reduce the paid service, you may cancel and receive a refund of the unused prepaid period.
Your content, permissions and AI
You retain rights in your content and, to the extent recognised by law, generated output. You grant only the rights needed to process it to provide the service. You must have the rights and permissions necessary to capture, record, submit or act on information, including workplace, confidentiality, meeting-participant and third-party requirements. AI output may be inaccurate, incomplete, non-unique or unsuitable. Review sources, recipients, proposed actions and results before relying on them; approval controls do not guarantee error-free execution. The service is not professional advice or a safety-critical system. These responsibilities do not excuse our own legally attributable breaches.
Your responsibilities and indemnity
You are responsible for how you use the service and for the content you capture, record, submit or send through it. If a third party brings a claim against us because you breached these terms or applicable law, including recording or processing information without the required rights or consents, you will compensate us for the resulting reasonable costs and damages to the extent permitted by law. For consumers this applies only where mandatory law allows, and never for our own breaches.
External services and service changes
Connected services have their own terms, permissions, charges and availability. You control which accounts and integrations you authorise and must protect their credentials. We do not guarantee compatibility or availability of third-party products beyond any express commitment. We may reasonably update features, providers and technical methods for security, maintenance or service development, subject to your paid entitlements and mandatory rights. We may interrupt service for necessary maintenance or events beyond reasonable control and give advance notice where practicable. No continuous availability or particular business outcome is promised unless expressly agreed.
Suspension and termination
We may restrict or suspend access where reasonably necessary for non-payment, a material breach, suspected fraud or abuse, security threats or legal obligations. Where practicable we explain the reason and allow a reasonable opportunity to remedy it; urgent protective action may be immediate. We may terminate for an unremedied material breach or serious fraud or abuse. Measures must be proportionate; mandatory refund and other legal rights remain. You may stop using the service and cancel renewal at any time. Accrued payment obligations and provisions intended to survive, including ownership, liability and dispute provisions, continue.
Liability
To the extent permitted by law and except for express commitments, we do not warrant error-free operation, AI accuracy or fitness for a particular purpose. For our ordinary negligence, liability is limited to direct, reasonably foreseeable loss and, for paid services, the fees paid to us for the affected service during the preceding 12 months. For free services, including trials, we are liable for ordinary negligence only where mandatory law requires. No exclusion or cap applies to our intentional misconduct, gross negligence, fraud, death or personal injury, or any liability or consumer remedy that applicable law does not permit us to exclude or limit. Third-party involvement or a missing backup does not remove liability legally attributable to us. Unenforceable provisions are ineffective only to the extent required by law.
General
We may transfer these terms to a successor in a merger, reorganisation or sale of the business, with notice to you; you may not transfer your licence without our consent. These terms, your plan details and the Privacy Policy are the whole agreement. A delay in enforcing a right is not a waiver. Notices to you may be sent to the email on your account or shown in the app.
Amendments, law and contact
Changes must be reasonable and made in accordance with applicable law. For material changes we notify you at least 30 days in advance by email or in the app, with the changes and effective date; we obtain consent where required. If you disagree, cancel before that date and we refund the unused prepaid period. Japanese law governs and the Tokyo District Court is the agreed court of first instance, without removing mandatory protections or court access available to consumers in their country of residence. Questions, cancellation difficulties or claims: info@shogunai.si. Our Privacy Policy describes data handling, and the Legal notice provides seller disclosures.